Coordinator

ob Description

The coordinator supports. The role requires high-level detail-orientation, strong organization skills, and time-management while working independently on tasks as designated by Lead and/or Manager. Additionally, the Coordinator must have a high sense of urgency to ensure timely and efficient completion of tasks.

Expectations:

Utilize internal resources effectively and various organizational systems to optimize processes and enhance work efficiency.
Utilize clear and effective communication with internal and external partners.
Gain an understanding of the fundamentals of privileging, specifically the importance of accuracy and attention to detail, and the potential consequences of lack of accuracy and attention to detail.
Build rapport and provide excellent service to providers, internal team members, clients, partner agencies, and third-party contacts.
Practice effective time management, including timely communication with internal and external partners.
Efficiently manage workload based on departmental responsibilities, ensuring accurate and timely data entry and documentation of provider information in designated internal and external systems.
Demonstrate the ability to work independently, while contributing to team morale.
Receive feedback well and apply it to continually improve performance.

Role-Specific Competencies:

Communication Skills

- Use interpersonal skills to build strong relationships and rapport both internally and externally

- Uphold politeness and professionalism in all forms of communication

- Show attention to detail by being clear and thorough in all written and verbal communication

- Demonstrate excellent customer focus, composure, and listening skills

- Proficient in Microsoft Office applications, including Outlook, Word, and Excel.

Analytical Skills

- Assess credentials, licenses, and certifications. identifying any discrepancies or issues that may arise during privileging process.

Problem-Solving

- Work through and resolve minor issues with minimal assistance

- Use resources effectively

- Exhibit a solution-oriented nature and desire to gain knowledge base

Adaptability and Flexibility

- Navigate changes in regulations, policies, or provider requirements, adjusting processes accordingly

Time Management

- High Sense of Urgency

- Develop an understanding of timelines and deadlines associated with effective and proactive communication with internal and external parties

- Work confidently under pressure in a fast paced, deadline driven environment

- Manage multiple provider?s credentials while maintaining an organized and efficient workflow