IT technical support exective Tier 1

1 Vacantes
Publicado el 20 de noviembre en

Sistemas en San José, San José

Descripción
  • Salario: 750.000,00 ₡ (Neto mensual)
  • Categoría: Informática / Telecomunicaciones
  • Subcategoría Sistemas
  • Localidad: San José
  • Activo desde: 20/11/2020 - 13:30:03 pm
  • Jornada: Tiempo Completo
  • Tipo de Contrato: Contrato por tiempo indefinido
  • Cantidad de Vacantes: 1

The Deskside Support Technician, Level I will provide comprehensive technical support services to the client?s campus based customers.

We require:
- Good/Excellent Verbal and Written English Communication Skills
- Excellent teamwork skills
- Dedication to customer service
- Microsoft Office Suite, Windows Operating Systems, VPN client software (Cisco Anyconnect, Symantec VIP Access for Mobile Devices), Remote Desktop tools (Bomgar)
- Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario.
- Ability to work under a heavy stress environment.
- Ability to interact with vendors and suppliers to provide problem resolution in a timely manner.
- Proficiency with LAN/WAN troubleshooting
- Ability to perform root cause analysis and determine appropriate course of action based on result


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Manpower Costa Rica
Empresa Líder en Soluciones de Recursos Humanos. Empresa del sector RRHH / Personal, localizada en San José, De 1 a 10 trabajadores Localizada en San José, San José.
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