Bilingual call center agent with advanced english skills San José, Heredia, and Guanacaste

1 Vacantes
Publicado el 05 de agosto en

Callcenter en San José, San José

Descripción
  • Salario: 450.000,00 C (Mensual)
  • Categoría: Comercial / Ventas / Atención al Cliente
  • Subcategoría Callcenter
  • Localidad: San José
  • Activo desde: 05/08/2022
  • Jornada: Tiempo Completo
  • Tipo de Contrato: Contrato por tiempo indefinido
  • Cantidad de Vacantes: 1
  • Educación Mínima: Bachillerato / Educación Media
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

***** READ BEFORE APPLYING *****

Important company it?s looking for call center agents for their customer service department with advanced english skills.

Locations: San Pedro, Moravia, Hatillo, Heredia, and Liberia

*THIS IS NOT A WFH POSITION*

Requirements:

-Be over 18 years of age.

-Advanced English Speaker. Fluent in verbal and written English. High Proficiency

level. 85% or more.

-Schedule flexibility: to work all schedules weekdays and weekends.

-High school bachelor degree.

-Previous call center experience is a plus.

Responsibilities:

1. Identify problems and search solutions to offer answers to solve questions from

customers using the given channel of communication.

2. Document correctly the data base using the given tools in order to keep track of

costumer?s request through data entry

3. Meet established individual and team performance targets, including customer

service, productivity and quality standards.

4. Follow up on the costumer?s issue until is solved such as requests, transactions,

information changes or any other issue addressed by the customer.

In case your profile is selected a recruiter will be calling you, please be prepared.


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Manpower Costa Rica
Empresa Líder en Soluciones de Recursos Humanos. Empresa del sector RRHH / Personal, localizada en San José, De 1 a 10 trabajadores Localizada en San José, San José.
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